A user interface is like a joke. If you have to explain it, it isn’t very good.
That pithy turn of phrase speaks to a critical concern in a tech-enabled world. The user experience is paramount. People are impatient. If users have to search around for a button to click, they get annoyed. If the desired action then takes more than 0.1 second to execute, they start to get bored. Technology that is frustrating will not be used. Technology that is not used is not worth the investment.
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October 3, 2016